Connectivity Issues with some ISPs

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Recovering

We've fixed the core issue, and are waiting for things to recover.

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Resolved

We have now resolved the issue.

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Investigating

We are aware of an issue with one of our upstream providers to some terrestrial ISPs. We are looking into the issue but we believe this is to do with the various upgrades being undertaken.

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Began at:

Affected components
  • Core Infrastructure
    • Subset Portal
    • Support Calls
    • DNS Cluster
    • IP Network
      • LON01 Network
      • THN Network
      • CLL Network
  • Hosting
    • Shared Hosting
    • Business Hosting
    • Reseller Hosting
    • SubCloud
  • Communicate
    • Hosted Telephony
    • SIP Trunks
  • Broadcast
    • Web Video Delivery
    • Playout Center Delivery
    • Turnaround Services
  • SubScreen