Complete Outage


We've now resolved the incident. Thanks for your patience.

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We are aware that SubsetCDN Web Streams are returning as 404, we are looking into it.

Update 1: We have identified the issue and are restoring from a backup.

Update 2: Backup has been restored and we can now see that inbound streams to our Ingest are being received.

Update 3: We have updated our CDN to point to the new Ingest and waiting for propagation to complete.

Update 4: Propagation has completed and we are seeing a restored service.

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Began at:

Affected components
  • Broadcast
    • Web Video Delivery