Resolved

We've now resolved the incident and can see all VM Pending Creation have now successfully been built. Thanks for your patience.

Tickets open will be updated in due course.

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Recovering

We've fixed the core issue with our Provisioning Container, and are waiting for things to recover.

We can now see an SSL Issue when accessing the portal that we are resolving, note that all visits to the site are still encrypted via SSL as this is an issue with the CA.

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Investigating

We are seeing an increasing number of Provisioning Errors on SubCloud, engineers are investigating.

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Began at: